Our purpose is to serve your purpose.

At Encompass Elements, we operate within a culture of purpose. This common value is what we teach, learn and live by, reinforcing its power and potential with both our employees and partners. We are proud members of the WBENC and pleased to support this organization.

We are the difference makers

Facing challenges head on and developing creative solutions is our forte.

The difference is in our uniquely dedicated and professional approach to getting things done.

Encompass Elements flagship service offerings - Application Development, Cross Media Marketing, Data Services

Working across multiple channels and functions, Encompass Elements can support our clients’ projects from concept to execution. We deliver this support across the categories of integrated direct marketing, fulfillment and distribution, digital technology, & strategy and planning. Our end goal is to enable our clients to manage their marketing campaigns, showcase their brands, and increase their sales.

We meet every opportunity with enthusiasm, and choreograph the synergy of each component needed to produce your vision with maximum results. We call it “production alchemy” – encompassing every element of marketing production.

Our commitment to you is this: we will remove worry from the equation; we will welcome you to engage in a culture of collaboration; we will earn and maintain your confidence through action.

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Meet Our Executive Team

Mary Fox Donnelly

President & CEO

Mary Fox Donnelly took a small screen print shop and turned it into a growing experience. With over 25 years of industry experience, Mary grew the business out of a small screen printing company into the "Total Marketing Production Services" company you see today. Mary was recently named a WBENC Star, the nation's premier award for excellence among women's business enterprises. Mary is passionate about WBENC as demonstrated by her involvement in major WBENC events and service on a variety of committees. Regionally she serves on the Envoy Committee, the Women’s Business Enterprise Council and is a Regional Sponsor. Nationally she is a Forum Committee Representative (FCR) and serves on the Program Committee.

Mary enjoys spending time with family and friends in Long Beach Island, NJ and does most of her creative thinking on the dock of the bay. Mary is an active member in her church Parish and serves as a Coordinator of the Angel Food Ministry.

Bill Scannapieco

Chief Operating Officer

Bill Scannapieco is an accomplished Operations Executive with over 28 years of experience in the Direct Marketing Industry. A highly motivated, results-oriented leader with experience across many different vertical markets focused on delivering significant results in organizational structure, customer satisfaction, strategic planning and leadership development. Bill is very passionate about the work he does and the team he does it with.

In his personal time, Bill enjoys golfing and spending quality time with his family and friends.

Gene Pfeiffer

Controller

Gene Pfeiffer joined Encompass Elements as the Controller in 2011 . He is responsible for all Accounting and Finance for the company as well as Human Resources. He was born and raised in Bucks County, and earned his Bachelor’s Of Science with a major in Accounting from Penn State University. He has 23 years experience in Accounting and Finance with 18 of those years in a controller capacity. While he has worked with companies in the Retail and Service industries, the majority of his career has been in the Direct Mail and Fulfillment Industry.

Outside of work, he is an avid traveler and huge Philadelphia Sports fan. A few of his favorite places he has visited are Hawaii and Alaska. His favorite sports teams are the Philadelphia Phillies and the Philadelphia Wings Lacrosse Team

Tracy Dennis

Vice President, Professional Services

Tracy Dennis is an accomplished Executive with a detailed knowledge of Direct Marketing Operations, IT Management, Project Management, Application Development, Digital Technologies, Database Marketing, and Fulfillment & Distribution. With over 27 years of experience in Direct Marketing across many vertical markets, Tracy is a respected leader focused on building highly effective teams, superior customer satisfaction, personal/professional development and achieving common goals.

In her spare time, Tracy enjoys entertaining, spending time with her family and friends, classic movies and skiing.

Jennifer Grindle-Glorioso

Vice President, Account Services

Jennifer Grindle-Glorioso is an accomplished executive with 27+ years experience in the Direct Marketing industry. She has a rare combination of compassion for people and business partners and a focus on bottom line performance. Jennifer is an instrumental leader in building technology and strategically applying resources to generate high performance results. She serves a variety of clients across industries, including Pharmaceuticals, Financial Services, Insurance, Retail, Non-Profit, Publishing and Communications. Jennifer is a member of the Philadelphia Direct Marketing Association.

She enjoys spending time with her family and friends, talking long walks, biking, working out and any outdoor activities. She is also very active in her Church and enjoys planning fundraisers and doing volunteer work to serve her community.

John Qualteria

Director of Quality Assurance

John Qualteria has served 18 years in direct mail and direct marketing services management. He has also owned businesses and his Entrepreneurial mindset lends itself to developing processes that reduce cycle times and costs for clients. In his managerial background, he has successfully led teams of up to 200 employees. Responsibilities have included Quality Management, Quality Management System development and implementation, Warehouse Management Systems design and implementation, facility management, human resources, customer service, account management and all phases of production management.

John enjoys reading about personal development, watching his daughter perform in the arts and is an avid fan of his two sons’ baseball teams. He also enjoys coaching and outdoor sports.

Darryl Arrowood

Vice President of Operations

Darryl Arrowood is Encompass Elements’ VP of Operations at the New Castle DE facility. His 30+ years of manufacturing experience began in medical printing and packaging and has been focused primarily in the narrow web premium label industry. His operations experience ranges from commercial to pharmaceutical printing with automotive and cosmetics as secondarys. Darryl joined the Encompass Elements team in 2004 and has utilized his experience to assist in the marketplace growth that Encompass Elements has been fortunate enough to be positioned in today.

If you can’t catch Darryl at our Delaware facility you may be able to find him fishing one of the Great Lakes.

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Our Fundamental Elements
INTEGRATED DIRECT MARKETING
Cross Media Marketing

Consumers and healthcare professionals engage in a growing number communication channels every day. There is only one way to break through the clutter: provide meaningful, engaging, and relevant content using both traditional and digital vehicles for delivery in strategic fashion. Having a single point of contact to guide, manage and support a truly integrated marketing intiative that bonds your sales, marketing, and fulfillment efforts is the Encompass Elements advantage.

Our Fundamental Elements combine all aspects of marketing support from traditional to digital, making Encompass Elements your ideal partner for cross media intiatives.

Personalization & Lettershop

Our full-service lettershop is capable of meeting all your direct mail needs. Our extensive and versatile array of equipment gives us the capability to meet virtually any mailing requirement and we can pinpoint the right equipment for your job to boost the effectiveness of your campaign.

Once your package is in the mail, we can track it through the postal stream, update you on actual in-home dates and let you know when responses are on the way!

FULFILLMENT & DISTRIBUTION
Fulfillment
Real-time Inventory Management

We believe in an integrated, real-time approach to the fulfillment process: one that’s linked at every stage from acquisition through fulfillment and provides instantaneous updating of your database. That’s why our complete, customized solutions include inbound inquiries, eCommerce and traditional mail responders, real-time client access to all levels of the order process – order tracking as well as inventory levels – while maintaining the highest level of security. We will work with you to create a total solution, or any combination of services designed to ensure your success.

Kitting & Assembly
Pick & Pack
Product Sampling &
Specialty Packaging

With a focus on efficiency and quality in execution, Encompass Elements provides manual and automated pick & pack and kitting & hand assembly services for projects ranging from the hundreds, to the hundreds of thousands of units. Customized to every individual client's needs, our team will work directly with you to maximize inventory, minimize cost, and track every kit built and shipped from our facilities. With over 99% accuracy you can rest assured your customers are receiving exactly the material you expect them to.

Our staff is trained to identify efficiencies at every level of the production process; from material management to process enhancements, Encompass Elements puts its partners first.

Encompass Elements’ end-to-end solutions begin at the design phase of your project. Our expertise in structural design allows us to engineer savings into every marketing program. With an emphasis on automation we can save you time and money, extending your brand’s budget, and allowing you to engage a larger target audience.

DIGITAL TECHNOLOGY
Digital Printing

Encompass Elements provides you with expert consultation on the optimum production method for any structural package or digital printing project. With our HP Indigo 7600 and Kodak Nexpress, we offer our clients the widest variety of fully customized variable digital print solutions available in the direct marketing industry today. We can produce up to 7 color digital including opaque white, gloss clear, full variable data, on an endless variety of substrates.

And if you are in need of the WOW factor, our 3D UV print finishing is exactly what you are looking for. Ask your representative for samples of this exciting new print finishing technology. We are among the first to offer this truly unique finishing capability that will help you stand out from the crowd!

Replink360°

Increase effectiveness in your field with timely product samples and marketing materials using our exclusive inventory management software that will seamlessly integrate with your current systems.

  • • Web-based Ordering
  • • Real-time Reporting
  • • Real-time Inventory Management
  • • Secure Data Environment
  • • Custom Programming
  • • Application Programming Interface (API)

Data Services

From order processing and database management to building and maintaining databases for relationship marketing, Encompass Elements provides a complete suite of Data Service solutions to support your marketing efforts that also include:

  • • CRM/ECRM Solutions
  • • Data acquisition and enhancement
  • • Data entry & scanning
  • • Postal compliance processing
  • • Electronic Data Interchange (EDI)

Web & Interactive

Encompass Elements provides complete web & interactive services, spanning concept, design, UI/UX, development and implementation. Our core web services also include interactive training, game development, websites, microsites, and more. With our knowledgeable staff and resources we can seamlessly integrate our services directly with an existing website, and provide prompt technical support.

Application Development

In addition to our Web & Interactive services, Encompass Elements has the capability to build custom software applications suited to the individual needs of our clients. We'll help you take your idea from sketch to product, guiding the requirements and development process every step of the way.

PROJECT MANAGEMENT & STRATEGY
Project Management & Strategy

A dedicated Project Manager will handle every aspect of planning, organizing, monitoring, executing and closing your project from start to finish. Our talented Professional Services staff takes a hands on approach to communication and guidance throughout the project cycle, and will be your single point of contact for all project related activities. Critical to the success of any initiative, our flexible yet methodical approach to managing projects is thorough and detail-oriented, tailored to your project strategy. And if you need help developing your project strategy, we're here to offer guidance and insight from our decades of combined experience.

Our commitment to you is this: we will remove worry from the equation; we will welcome you to engage in a culture of collaboration; we will earn and maintain your confidence through action. Once your program is in full swing, a dedicated Client Services team will be at the ready to provide support and communication on an ongoing basis.

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Samples of Our Work
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Proud of Our Partnerships

Partnering with Encompass Elements

"Encompass does all of our personalization and lettershop for one reason. They do it right the first time.
We have developed a partnership with this vendor and especially the account manager who
understands the demands of our projects and always comes up with better ways to lower the cost
and produce the job on time. Every step of the job is done correctly. We can depend on the Encompass Staff every time."
~ Senior Partner, Direct Marketing Agency

Partnering with Encompass Elements

"For Account Supervisors like myself, one of the biggest challenges is to provide my clients with accurate, high quality solutions in a timely manner — all at a competitive price. Encompass Elements assists
in doing just that regardless of the size of project."
~ Account Supervisor, Consumer Goods Company

Partnering with Encompass Elements

"I am impressed by their professionalism, exceptional attention to detail,
and timely execution on all or our projects."
~ Product Director, Pharmaceutical Company

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